Plastic Case FAQ

MOQ varies by model, colour and configuration, so we do not publish a single site-wide figure — any one number would be wrong for part of the catalogue. The applicable MOQ is confirmed per product in your quotation.

Custom colour and custom hardware usually carry their own minimum because of material and component changeover. If you need a low first quantity, say so: sometimes a stock colour with a custom insert is the way to start.

Yes, and importers do this often. Mixing sizes within one order changes the MOQ per line rather than the total, so send the mix you want and we will price it as one order.

Yes. We work with importers, tool brands and regional distributors on wholesale and OEM terms. We do not offer franchise packages, and we do not supply single-unit retail.

Outer is the overall envelope: walls, latches, handle and feet included. Inner is the moulded cavity measured at the opening. Usable depth is the inner depth minus the insert thickness.

A device must fit the inner dimensions. Quoting a case by its outer size against a device is the most common cause of a failed first order.

We do not publish IP ratings, watertightness, drop heights or impact classes without a test report for the specific model and lid configuration.

Where a mould has a gasket groove, a pressure-valve position or a drain provision, we describe that feature and do not claim a result. If your purchase order needs a documented figure, ask before ordering and we will tell you what evidence exists — including when it is none.

Because we publish a number only after the measured fact sheet for that mould is approved. Where a value is not verified, the page shows "to be confirmed" rather than an estimate. Send an enquiry and we will supply the measured values for the model you are considering.

Yes: pick-and-pluck foam, flat-cut foam, CNC-cut EVA, moulded EVA, and multi-layer layouts with lid protection. Insert cost depends on case size, material, thickness, cut complexity, layer count and quantity, so we do not publish fixed insert prices.

We first check the existing library of 161 documented moulds. If nothing fits, engineering evaluates a custom tool. Tooling cost and lead time are quoted separately from unit price.

Usually yes, and it is the cheaper answer. A new cutting file costs a fraction of a new mould. We keep the cutting file under revision so a device change is traceable.

As a label plate, pad print or laser marking, without a tool change. A moulded-in logo requires a tool modification, so it belongs to the new-tooling route.

Customisation on existing tooling typically takes around 45 days. A project requiring a new mould typically takes around 125 days including tool manufacture. Both are planning figures confirmed in writing before production.

EXW or FOB only. Payment is 30% deposit, balance after inspection and before shipment. No retail units, no DDP, no overseas warehousing.

Yes. Third-party inspection and factory audits are welcome. Agree the inspection standard before the deposit so the checkable items are written into the order rather than assumed.

Yes for drawings and project information. Customer-funded tool ownership, storage, maintenance, transfer and exclusivity should be defined in the contract before the tool is cut, and such a tool is not used for another buyer's product.

Yes. For existing moulds we can supply a case sample, with or without a first insert layout, so fit is checked on the real device. Sample and courier cost are agreed before shipping.